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FAQs

 
 

My event has been cancelled can I get my donors money back?

 

Do I need another IFA account to fundraise for a different event or charity?

 

Can I change the charity I am supporting?

 

Can I accept sponsorship by CAF Charity Voucher?

 

Can I use my Freedom Account to make donations?

 

I don’t have a sponsorship form?

 

I have finished my event – what do I do next?

 

Can I include on the online page monies I have collected personally?

 

I cannot find the charity I want to support?

 

How do I claim Gift Aid?

 

Why isn’t the Gift Aid amount showing in the total raised?

 

I have recently paid money into the bank but it is not showing on my page?

 

Why is the ‘totaliser’ not showing how much I have raised?

 
  • How To Manage Your Online Fundraising Account
  • FAQs
    • My event has been cancelled can I get my donors money back?
    • Do I need another IFA account to fundraise for a different event or charity?
    • Can I change the charity I am supporting?
    • Can I accept sponsorship by CAF Charity Voucher?
    • Can I use my Freedom Account to make donations?
    • I don’t have a sponsorship form?
    • I have finished my event – what do I do next?
    • Can I include on the online page monies I have collected personally?
    • I cannot find the charity I want to support?
    • How do I claim Gift Aid?
    • Why isn’t the Gift Aid amount showing in the total raised?
    • I have recently paid money into the bank but it is not showing on my page?
    • Why is the ‘totaliser’ not showing how much I have raised?
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